Pittsburgh Brass Manufacturing (PBM, Inc). is no stranger to the importance of export markets. Ask the employees at PBM, and they will tell you that export orders now represent a substantial portion of their business. Jay Giffen, Inside Sales & Marketing Manager, commented recently: “If it weren’t for exports, we wouldn’t have as many employees as we do today. Exports are vital to our business and jobs in this area.”
PBM is a third generation family-owned small business, over a century old, that manufactures ball valves and specialty valves for sanitary and industrial applications.
The key to the company's success is its specialty products and 65 skilled, devoted employees. PBM’s strategy includes continued development of specialty products to meet customer and industry requirements, along with a strong desire to establish representation and a presence in key markets where their products are utilized around the world.
The Center for Global Competitiveness (CGC) at the Saint Vincent College Small Business Development Center (SBDC) has provided international trade training programs, making it easy for their employees to attend specialized training sessions locally. These venues have assisted them with information on export quotations, export and shipping documentation, and information applicable to establishing and maintaining an export management system.
A trade partner of the U.S. Commercial Service, the CGC is a specialized international marketing program within the SBDC. The program was established in 1993 to improve economic vitality and to create sustainable growth by helping businesses compete in the new global economy.
The CGC introduced PBM to the U.S. Commercial Service Office in Pittsburgh to arrange the Commercial Service’s Gold Key Service in Saudi Arabia to locate a sales representative in that market.
With joint export counseling from the CGC at the Saint Vincent College SBDC, the U.S. Commercial Service in Pittsburgh and Dhahran, Saudi Arabia, PBM was able to successfully sign a sales representative in the Saudi market.
“I cannot tell you how much I appreciate all of what the U.S. Commercial Service offices and the CGC have done for us,” said Giffen. “Both the Commercial Service office in Pittsburgh and the CGC have been most helpful in expanding our business into new international markets.”
PBM’s export sales grew to $4 million, part of which is a result from the guidance and assistance provided by the U.S. Commercial Service and the CGC.
Congressman Tim Murphy presented PBM, Inc. with the U.S. Commercial Service’s Export Achievement Award. The award recognizes U.S. companies that have made their first export sale or expanded their sales into overseas market with the assistance from the U.S. Commercial Service.
James Kunkel, Executive Director of the Saint Vincent College SBDC and CGC notes: “PBM is a tremendous example of a forward thinking company recognizing the benefits that accrue to small businesses that strategically pursue international opportunities. We are all extremely proud of PBM’s many accomplishments and congratulate them on winning this prestigious award.”
PBM's success was also recognized by the SBA through the Small Business Exporter of the Year Award for Western Pennsylvania.